Cookie Policy

This page explains how HBH Life uses cookies and similar technologies on hbhlife.com.

1. What Are Cookies?

Cookies are small text files stored on your device (computer, phone, tablet) when you visit a website. Cookies help the website remember information about your visit, such as your preferred language, items in your shopping cart and login status, making your browsing experience more convenient and relevant. Cookies do not contain viruses and cannot access other information on your device.

2. Types of Cookies We Use

Essential Cookies

Required for the Website to function properly. These include: maintaining login sessions, saving your shopping cart, processing payments securely and remembering your cookie preferences.

Examples: session_id, cart_token, csrf_token

Analytics Cookies

Help us understand how customers use the Website: which pages are viewed most, time spent on site, and bounce rates. Data is collected anonymously via Google Analytics.

Examples: _ga, _gid, _gat (Google Analytics)

Marketing Cookies

Used to track advertising effectiveness and display relevant ads based on your interests across other platforms. Data is shared with Facebook/Meta Pixel.

Examples: _fbp, _fbc (Meta Pixel)

Preference Cookies

Remember your personal preferences such as display language (Vietnamese, English, Japanese, Korean), currency and display settings.

Examples: locale, currency, theme

3. Managing Cookies

You can control and manage cookies through your browser settings. Below are instructions for popular browsers:

Google Chrome: Settings → Privacy and Security → Cookies and Site Data → Manage Cookies
Safari: Preferences → Privacy → Manage Website Data
Firefox: Settings → Privacy & Security → Cookies and Site Data → Manage Data

Please note: Disabling essential cookies may affect Website functionality, including login, shopping cart and checkout.

4. Third-Party Cookies

The Website may set cookies from third-party services we use. HBH Life does not control these cookies; please refer to their respective privacy policies:

Google (Analytics, Ads): https://policies.google.com/privacy — collects analytics and advertising data.
Meta/Facebook (Pixel): https://www.facebook.com/policy.php — tracks ad conversions and remarketing.
VNPAY (Payment gateway): https://vnpay.vn/chinh-sach-bao-mat — payment session security cookies.

5. Your Consent

By continuing to use hbhlife.com, you consent to HBH Life's use of cookies as described in this policy. When you first visit the Website, you will see a cookie notice and may choose to accept or customise your cookie preferences. You may change your consent at any time by clearing cookies in your browser or adjusting cookie settings on the Website.

6. Contact

If you have questions about this Cookie Policy, please contact us by email: privacy@hbhlife.com or phone: +84 28 0000 0000.